Frequently Asked Questions

What are your company’s timings?

Our regular working hours are from 8:00 AM - 5:00 PM every Monday-Friday.

We are not working during official public holidays.

Our timing during Ramadan every year is from 10:00 AM - 6:00 PM

You can visit our Customer Support page to submit a ticket if you need more help.

What are the accepted payment options?

We accept many forms of payment for our services!

Commercle accepts different forms of payments such as Visa, Mastercard, American Express, Apple Pay, Bank Transfer, Cash, and Cryptocurrency.

How to apply for a job at Commercle?

You can check our Careers page or visit our LinkedIn page to see if there are any open spots available.

How can I get a discount on my packages?

Unfortunately, there are no direct discounts. However, some packages are already

discounted, such as the Digital Marketing packages can be up to 33% cheaper.

There are a few ways that our customers are eligible for a discount at all times:

  • Holding a Fazaa or Esaad card will give you a 10% discount on non-discounted packages.
  • We offer a 20% discount on bi-yearly and 30% on annual packages from the base price.
  • If you are an advertising or media agency and would like to co-operate with us.
  • If an ongoing offer happens mostly on global occasions, we run limited-time and quantity discounts on specific packages.

Please note: Only one discount voucher or offer can be redeemed at one time.

You can visit our Customer Support page to submit a ticket if you need more help.

How to contact customer support for any questions?

You can contact us with any questions or if you need help with a consultation!

You can visit our Customer Support page to submit a ticket if you are not in a hurry.

To get the best answer to your question as quickly as possible, always provide as much detail as you can and reach out to us by:

Our office: 04 3516777

Sales team: 050-7171954

WhatsApp: 050-7171954

How can I become an affiliate with Commercle?

Good News! Anyone can become an affiliate with Commercle!

Commercle offers enterprise marketing and eCommerce services to anyone! You are eligible to become an affiliate as soon as you enter our program and bring in clients, which will get you paid instantly with no delays, no excuses, or any of that sort.